Your Trust & Privacy Matter to Us
Last Updated: October 31, 2025
Hey there! Look, we get it - nobody really enjoys reading privacy policies. But here at Crystal Hollow Realm Fitness, we're not about hiding stuff in legal jargon. Your privacy's actually important to us, so we're gonna lay it out straight.
When you walk through our doors (or hop on our website), you're trusting us with your personal info. That's not something we take lightly. This policy explains what we collect, why we need it, and how we keep it safe. We've tried to make it as painless as possible to read.
When you join our community, we'll ask for the basics:
Since we're dealing with fitness and holistic wellness, we might collect:
Our website picks up some technical stuff automatically:
Alright, so what do we actually do with all this info? Here's the honest breakdown:
Processing your membership, scheduling classes, and making sure you can actually use our facilities. Pretty straightforward stuff.
Tailoring your wellness plans, tracking your progress, and helping you crush those fitness goals.
Sending class reminders, schedule changes, wellness tips, and occasional promotions (you can opt out anytime).
Keeping our space safe, preventing fraud, and having emergency contacts if something goes sideways.
We promise: We're not selling your email to spam lists or using your health data for anything sketchy. Your info stays within our wellness community unless legally required otherwise.
We're pretty protective of your info, but there are a few situations where we need to share it:
Companies that help us run our business:
These folks are bound by strict confidentiality agreements and can only use your data for the services they provide us.
Sometimes we gotta comply with the law:
Yeah, we use cookies - the digital kind, not the chocolate chip ones (though we wish we could offer those too).
| Type | Purpose | Can You Disable? |
|---|---|---|
| Essential Cookies | Keep the website functioning - login sessions, shopping cart, etc. | Nope - needed for site to work |
| Analytics Cookies | Help us understand how people use our site so we can make it better | Yes - through browser settings |
| Preference Cookies | Remember your settings and choices for a better experience | Yes - but you'll lose personalization |
Most browsers let you control cookies through their settings. Just know that blocking all cookies might make parts of our site wonky or unusable.
You've got rights when it comes to your personal data. Here's what you can do:
Request a copy of all the personal info we have on you. We'll get it to you within 30 days.
If something's wrong or outdated, let us know and we'll fix it ASAP.
Want us to erase your info? We'll do it unless we're legally required to keep it.
Don't wanna get marketing emails? Just hit unsubscribe or let us know.
Get your data in a format you can take somewhere else if you want.
If you think we've messed up, you can complain to the Privacy Commissioner of Canada.
To exercise any of these rights: Just shoot us an email at info@crysthollowrealm.info or give us a call at (604) 555-7829. We'll verify your identity and get things sorted out.
We take security seriously around here. Your data's protected with:
If there's ever a data breach that affects you, we'll let you know right away and tell you what happened and what we're doing about it.
Our services are designed for adults and teens 13 and older. If you're younger than that, you'll need a parent or guardian to handle the signup process.
We don't knowingly collect personal info from kids under 13 without parental consent. If we find out we've accidentally collected info from a kid under 13, we'll delete it right away.
For teens between 13-18, we require parental consent before membership. Parents or guardians will have access to their teen's account info and can request changes or deletion at any time.
Sometimes we need to update this privacy policy - new laws come out, we add new services, technology changes, whatever.
When we make changes:
We recommend checking this page every now and then to stay in the loop. It's boring, we know, but it's worth staying informed about how we handle your data.